MINI of Tempe
7855 S Test Drive, Tempe AZ 85284 • Sales: 800-648-1641 • Service: 800-713-1972
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 4.8
  •   3.0
    "MINI should consider themselves lucky that these cars pretty much sell themselves because if I was going to make a purchase based solely on the experience with my sales advisor I would have thought twice. Serious improvement could be made on the communication side of the sales experience. Although, I do have to point out that the front desk receptionist was very kind and the financial advisor was really great. My main issue was the lack of response when e-mailing my advisor. I did not feel as though my business was valued. Everything else about him was great except for that."   –   MINI Owner, Chandler, AZ Feb 18, 2012
  •   5.0
      –   Melinda E., Phoenix, AZ Feb 17, 2012
  •   5.0
      –   MINI Owner, Sierra Vista, AZ Feb 11, 2012
  •   5.0
      –   Lauren P., TEMPE, AZ Feb 10, 2012
  •   5.0
    "I was not looking forward to car shopping and dealing with car salesmen but Smitty made my car buying experience enjoyable. Smitty was patient and took the time to find out what I wanted and even had me drive cars I wasn't orignally interested in just so that I could get a feel for all of the Mini's. My husband was out of town for a month and I wasn't sure how I was going to get my new car but once again Smitty was wonderful and drove the car to me in Casa Grande. Thank you Smitty for a wonderful car buying experience!"   –   Gina B., Casa Grande, AZ Feb 8, 2012
  •   4.0
      –   Johnathon A., Mesa, AZ Feb 1, 2012
  •   5.0
      –   MINI Owner, Phoenix, AZ Feb 1, 2012
  •   5.0
      –   Devin Q., Phoenix, AZ Feb 1, 2012
  •   5.0
      –   Barry D., Scottsdale, AZ Jan 25, 2012
  •   5.0
      –   MINI Owner, Phoenix, AZ Jan 22, 2012
  •   5.0
      –   Demetrio H., Los Alamos, NM Jan 19, 2012
  •   5.0
      –   Alan H., Gilbert, AZ Jan 19, 2012
  •   3.5
      –   MINI Owner, Scottsdale, AZ Jan 17, 2012
  •   5.0
      –   MINI Owner, Chandler, AZ Jan 17, 2012
  •   5.0
      –   Jennifer B., Tempe, AZ Jan 16, 2012
  •   5.0
      –   MINI Owner, Florence, AZ Jan 16, 2012
  •   5.0
    "Best buying experience ever!"   –   Maryellen S., Tempe, AZ Jan 16, 2012
  •   5.0
      –   Louis B., Gilbert, AZ Dec 31, 2011
  •   5.0
    "Matt at Mini of Tempe made the purchase a fun experience."   –   Derek B., Phoenix, AZ Dec 29, 2011
  •   5.0
      –   Robert L., Queen Creek, AZ Dec 26, 2011
  •   5.0
      –   Barry S., Phoenix, AZ Dec 22, 2011
  •   5.0
      –   Stacie T., Phoenix, AZ Dec 7, 2011
  •   4.5
      –   Michael T., Tucson, AZ Dec 6, 2011
  •   5.0
      –   Richard J., SAN TAN VALLEY, AZ Dec 2, 2011
  •   5.0
      –   Nancy K., Tucson, AZ Nov 29, 2011
  •   5.0
      –   Robert C., Chandler, AZ Nov 29, 2011
  •   4.0
    "Friendly staff and attentive, professional service."   –   Paulo M., Tempe, AZ Nov 29, 2011
  •   5.0
      –   Lisa D., Gilbert, AZ Nov 25, 2011
  •   5.0
      –   MINI Owner, Phoenix, AZ Nov 22, 2011
  •   5.0
      –   Angela M., Chandler, AZ Nov 22, 2011
Service Rating 4.7
  •   5.0
      –   Joe V., Tucson, AZ Feb 19, 2012
  •   5.0
      –   Frederick B., Laveen, AZ Feb 19, 2012
  •   5.0
      –   Michael S., SURPRISE, AZ Feb 18, 2012
  •   4.5
      –   MINI Owner, Scottsdale, AZ Feb 18, 2012
  •   5.0
      –   Douglas E., Durango, CO Feb 18, 2012
  •   5.0
      –   MINI Owner, Mesa, AZ Feb 17, 2012
  •   4.5
      –   Steve S., Tucson, AZ Feb 16, 2012
  •   5.0
    "You guys always make me feel like my buying my Cooper S was pure genius! Great customer service. MINI of Tempe consistently goes above and beyond. Odds of my buying another MINI are in the "high" range. Special thanks to Doug and Don."   –   Steve A., Phoenix, AZ Feb 16, 2012
  •   5.0
      –   Michael O., Scottsdale, AZ Feb 16, 2012
  •   5.0
    "painless. service took the exact amount of time promised."   –   MINI Owner, Gilbert, AZ Feb 16, 2012
  •   5.0
      –   Eleanor P., Chandler, AZ Feb 15, 2012
  •   5.0
      –   Craig P., Mesa, AZ Feb 14, 2012
  •   4.0
      –   Kenneth L., SAN TAN VALLEY, AZ Feb 14, 2012
  •   4.5
    "Overall great service but the bumper to bumper service I expected and paid for, does not include tire rotation. Tire rotation is key to Mini performance but is an extra charge."   –   MINI Owner, Phoenix, AZ Feb 14, 2012
  •   4.5
      –   MINI Owner, Gilbert, AZ Feb 13, 2012
  •   5.0
      –   Robert P., Tucson, AZ Feb 11, 2012
  •   5.0
    "It is always a pleasant experience when I come in for service. The staff there are always friendly and helpful."   –   Stephen F., San Tan Valley, AZ Feb 11, 2012
  •   4.0
      –   MINI Owner, Beachwood, OH Feb 10, 2012
  •   5.0
      –   Kathleen A., SAN TAN VALLEY, AZ Feb 10, 2012
  •   5.0
      –   Patricia A., Chandler, AZ Feb 8, 2012
  •   4.5
    "Derrick Cater was very helpful in getting my car on a Saturday and doing everything done in a timely manner. However I would like to know the maintenance schedule of the MINI with regard to changing of the air filter, cabin air filter, break and transmission oil and coolant so that i could get those items done on the next visit."   –   Upula W., Tucson, AZ Feb 8, 2012
  •   5.0
    "My service guy Doug was wonderful and even was willing to wait since I was stuck in traffic and was going to get there after the service center was closed."   –   MINI Owner, Scottsdale, AZ Feb 6, 2012
  •   5.0
    "I drove in (barely)with a flat tire and they were kind enough to take me in and take care of it right away. Excellent service!"   –   MINI Owner, Phoenix, AZ Feb 6, 2012
  •   4.5
      –   Kelly B., Peoria, AZ Feb 5, 2012
  •   5.0
      –   Eric K., Tempe, AZ Feb 5, 2012
  •   5.0
    "you have the best and cleanest shop i have ever been to.All the people should be given a big pat on the back and then some.All people not only the shop. Thanks again Jack B."   –   Jack B., Gilbert, AZ Feb 2, 2012
  •   1.0
    "Went in for an oil change and they did not change the oil! They worked on the brakes, but forgot the oil change. They had the car for 4 hours and I drove from Tucson just for the service."   –   Alex H., Tucson, AZ Jan 31, 2012
  •   5.0
      –   MINI Owner, Gilbert, AZ Jan 29, 2012
  •   5.0
      –   Tamara N., Chandler, AZ Jan 29, 2012
  •   5.0
      –   Charles F., Phoenix, AZ Jan 29, 2012
  •   5.0
      –   Ernest R., Glendale, AZ Jan 28, 2012
  •   4.5
      –   MINI Owner, Mesa, AZ Jan 26, 2012
  •   5.0
    "none"   –   David M., Cortaro, AZ Jan 26, 2012
  •   3.0
      –   MINI Owner, Phoenix, AZ Jan 26, 2012
  •   4.0
      –   MINI Owner, Tucson, AZ Jan 26, 2012
  •   4.5
    "Love Mini of Tempe! So helpeful with my car concerns."   –   Caroliyn E., Phoenix, AZ Jan 26, 2012
  •   5.0
      –   Brian C., Gilbert, AZ Jan 23, 2012
  •   4.5
    "walk in for headlight replacement"   –   MINI Owner, Tempe, AZ Jan 23, 2012
  •   4.5
      –   Maurice H., Lead, SD Jan 22, 2012
  •   5.0
      –   Elizabeth S., Mesa, AZ Jan 22, 2012
  •   5.0
    "All was absoluetly great!"   –   Philip L., Mesa, AZ Jan 21, 2012
  •   5.0
      –   Maryann B., Phoenix, AZ Jan 21, 2012
  •   4.5
    "In and out, just like they promised! And with a spiffy car wash! WooHoo!"   –   Kathleen H., Mesa, AZ Jan 21, 2012
  •   5.0
      –   Cynthia K., Queen Creek, AZ Jan 20, 2012
  •   5.0
    "Great quick and very effiencient service on my Mini S above what I expected and even a nice car wash as well. I will tell friends and reccomend to many .My service director Derrick did a great job tohelp me and instruct on what was needed as well as going well above what I thought would happen. It makes me happy to get great customer service since I own a service business too."   –   Jack H., Phoenix, AZ Jan 20, 2012
  •   4.5
      –   Sandy W., Gilbert, AZ Jan 20, 2012
  •   4.0
      –   Emily M., Tucson, AZ Jan 20, 2012
  •   4.5
    "You were honest and I appreciate it. If you want my business, just treat me like you'd like to be treated yourself. Nice start."   –   Mark D., Casa Grande, AZ Jan 19, 2012
  •   4.5
      –   Peter R., Flagstaff, AZ Jan 18, 2012
  •   5.0
    "Not only was i seen right away but i was able to drive off with another mini cooper, so i didn't miss my own very much."   –   MINI Owner, Phoenix, AZ Jan 16, 2012
  •   5.0
    "All around GREAT! servive from dereck ,the rental dept as well detail.Less pain than going to the dentist."   –   MINI Owner, Scottsdale, AZ Jan 16, 2012
  •   5.0
      –   Ginger L., Phoenix, AZ Jan 15, 2012
  •   5.0
    "Your service department was extremely helpful. All questions were answered. The things (minor) that were wrong with my mini were fixed. Truly an enjoyable experience. Derrick was great."   –   Holly G., Tucson, AZ Jan 15, 2012
  •   5.0
      –   Laura C., Phoenix, AZ Jan 15, 2012
  •   5.0
      –   Joe G., Gilbert, AZ Jan 15, 2012
  •   4.5
      –   Paul S., Chandler, AZ Jan 14, 2012
  •   4.0
      –   MINI Owner, scottsdale, AZ Jan 14, 2012
  •   5.0
    "Great service with a smile, as always."   –   Renee D., Tucson, AZ Jan 14, 2012
  •   4.5
    "Everything was handled very professionally. My main contact was extremely courteous and made sure everything was accomplished. Except he did forget to wash the car. Prices were high but overall it was very satisfactory. Wish you were in my area of the state."   –   Jay R., Pinetop, AZ Jan 14, 2012
  •   5.0
      –   Greg F., Chandler, AZ Jan 14, 2012
  •   5.0
      –   Katelyn R., Maricopa, AZ Jan 14, 2012
  •   5.0
    "The overall service experience was great. Giving us a Civic as a loaner was a great way to show us what a nice car our Mini is!"   –   Richard C., Apache Jct, AZ Jan 13, 2012
  •   5.0
    "derrick took great care of me kept me very informed"   –   Melissa R., Phoenix, AZ Jan 13, 2012
  •   4.5
      –   MINI Owner, Gilbert, AZ Jan 13, 2012
  •   5.0
      –   Kay L., PHOENIX, AZ Jan 13, 2012
  •   5.0
      –   Daniel W., Phoenix, AZ Jan 13, 2012
  •   3.5
      –   MINI Owner, Scottsdale, AZ Jan 13, 2012
  •   5.0
      –   Stephen S., Chandler, AZ Jan 13, 2012
  •   5.0
      –   Jane H., Tucson, AZ Jan 13, 2012
  •   5.0
      –   Gretchen M., Phoenix, AZ Jan 13, 2012
  •   5.0
      –   Barbara W., Green Valley, AZ Jan 13, 2012
  •   5.0
      –   Julia G., Gilbert, AZ Dec 31, 2011
  •   4.5
      –   Greg K., Gilbert, AZ Dec 26, 2011
  •   5.0
    "This was my first service at Tempe and I would definitely go there again. The staff was friendly and efficient."   –   Bill J., Yuma, AZ Dec 24, 2011
  •   4.0
      –   Michael J., Mesa, AZ Dec 24, 2011
  •   5.0
    "I recently left my Mini for its first oil change after 17,000 miles! I happened to be about to travel when the indicator came on. I called the dealer to arrange service. They allowed my to leave my car the very next morning and to pick it up a few days later when I was back in town :)"   –   Dalisa J., Phoenix, AZ Dec 23, 2011
  •   4.0
      –   Michelle O., Gilbert, AZ Dec 23, 2011
  •   3.5
    "Any "experience" that cost me $1400 isn't going to be particularly good. Why does changing an oil pan gasket have to be such a major job?"   –   Cleve B., Mesa, AZ Dec 23, 2011
  •   5.0
    "Great people there! Such a wonderful atmosphere, kind desk staff, and fast service. I enjoyed my time there:)"   –   Kevin R., Tempe, AZ Dec 22, 2011
  •   5.0
    "It was just a simple service, but everything was taken care of quickly and competently."   –   Jon D., Chandler, AZ Dec 22, 2011
  •   5.0
      –   Bruce W., Tempe, AZ Dec 22, 2011
  •   5.0
    "I drive 137 miles each way to have my Mini serviced. That, in and of itself, should tell everyone how pleased I am with the service department...Truly Outstanding!"   –   Terry F., Sahuarita, AZ Dec 21, 2011
  •   4.0
      –   Judith K., Tucson, AZ Dec 21, 2011
  •   5.0
      –   John S., Phoenix, AZ Dec 21, 2011
  •   4.5
      –   MINI Owner, Apache Junction, AZ Dec 20, 2011
  •   4.0
      –   MINI Owner, Mesa, AZ Dec 19, 2011
  •   5.0
    "Everybody kept me informed of time lines, they did extra warranty work that need to be done that I had no idea it was do."   –   Jay S., Tucson, AZ Dec 17, 2011
  •   5.0
    "From the moment I called for an appointment to the time I drove my mini off the lot I had excellent service. Derrick Carter was the absolute best. Thanks Derrick for all your help."   –   MINI Owner, Gilbert, AZ Dec 16, 2011
  •   5.0
      –   Jessica N., Scottsdale, AZ Dec 15, 2011
  •   4.0
      –   MINI Owner, Tucson, AZ Dec 14, 2011
  •   4.5
      –   Roger S., Chandler, AZ Dec 14, 2011
  •   4.5
    "Doug was my service advisor and answered all my questions."   –   Joanne S., SANTAN VALLEY, AZ Dec 14, 2011
  •   5.0
    "Derrick is always friendly, helpful and keeps me informed on what's being done. It is great that loaner cars are always available while my car is getting fixed."   –   Jennifer M., Phoenix, AZ Dec 13, 2011
  •   2.5
      –   Kyle S., Tempe, AZ Dec 13, 2011
  •   5.0
      –   Andrea M., Laveen, AZ Dec 10, 2011
  •   5.0
      –   Destiny N., Gilbert, AZ Dec 10, 2011
  •   4.5
      –   Deborah M., Tempe, AZ Dec 10, 2011
  •   5.0
      –   George A., Mesa, AZ Dec 9, 2011
  •   4.5
      –   Stephanie R., Casa Grande, AZ Dec 9, 2011
  •   5.0
    "Great service and completed without delay and within time promised!!!!"   –   MINI Owner, Casa Grande, AZ Dec 9, 2011
  •   5.0
    "My recent service was great! They even arranged to have my windshield replaced through my insurance. I dropped it off on a Tuesday afternoon after work, picked up a loaner car, and was able to pick it up Wednesday afternoon . Which was very convenient as I work from 6am to 2:30pm. They will always be my first pick to take my Mini."   –   Sandy M., Gilbert, AZ Dec 9, 2011
  •   5.0
      –   Shelley M., Chandler, AZ Dec 6, 2011
  •   5.0
      –   Gene K., Tucson, AZ Dec 6, 2011
  •   5.0
    "I was able to schedule a service appointment immediately and, as usual, the service was outstanding."   –   MINI Owner, Mesa, AZ Dec 6, 2011
  •   4.5
    "Got my car in, my loaner ready and me out the door within 10 minutes. Really appreciate the Service Department and the entire teams efforts."   –   Andrea M., Huachuca City, AZ Dec 6, 2011
  •   5.0
    "Overall, a most satisfactory experience. Love my Mini, love your service.!"   –   Sharon P., Kingman, AZ Dec 6, 2011
  •   5.0
      –   Richard C., Mesa, AZ Dec 6, 2011
  •   4.5
      –   Joyce P., Casa Grande, AZ Dec 5, 2011
  •   5.0
      –   Annette M., Chandler, AZ Dec 5, 2011
  •   5.0
      –   Linda D., Tucson, AZ Dec 3, 2011
  •   5.0
      –   James L., Chandler, AZ Dec 3, 2011
  •   5.0
      –   Aimee L., Glendale, AZ Dec 3, 2011
  •   5.0
    "Typical Penske-owned dealership experience - outstanding service from everyone."   –   Kevin C., Chandler, AZ Dec 1, 2011
  •   5.0
    "Mini Owner"   –   MINI Owner, GOODYEAR, AZ Dec 1, 2011
  •   5.0
    "I stopped by the dealership shortly before closing without an appointment. My service engine light had come on and I didn't know why. They took the time to run the diagnostics for me and had me on my way in less than an hour."   –   Joyce B., Chandler, AZ Dec 1, 2011
  •   4.5
      –   MINI Owner, Gilbert, AZ Dec 1, 2011
  •   5.0
      –   MINI Owner, Mesa, AZ Nov 30, 2011
  •   5.0
      –   Teresa M., Mesa, AZ Nov 29, 2011
  •   4.5
      –   Bart B., Chandler, AZ Nov 29, 2011
  •   4.0
      –   Kristin A., Scottsdale, AZ Nov 27, 2011
  •   4.0
      –   MINI Owner, Phoenix, AZ Nov 25, 2011
  •   5.0
    "From start to finish, everyone at Tempe MINI was great to deal with. My Service Advisor, Doug, went above and beyond to help me with my MINI from the first phone call until I drove off the lot with the car repaired. I could not be more pleased with the experience (unless it had come free!)."   –   Charlotte B., Tucson, AZ Nov 24, 2011
  •   5.0
      –   Joeseph M., Ringwood, NJ Nov 22, 2011
  •   4.5
      –   Brian T., Phoenix, AZ Nov 22, 2011
  •   5.0
    "Your service is GREAT!! I need an oil change for our Clubman. Dealer prices are typically much more expensive than third party vendors. I priced the cost of the oil change at three other locations and each one was about $90 for the full service. With your discount, I paid $75 out the door and left with the confidence that not only did I save money at the dealership (hard to believe, right?!?), but my Mini was handled with the care of knowledge of people who know and understand Mini's."   –   Jeffrey S., Gilbert, AZ Nov 22, 2011
  •   5.0
      –   Leigh B., Mesa, AZ Nov 22, 2011
MINI of Tempe 7855 S Test Drive Tempe , AZ 85284 Sales: 800-648-1641